Terms and Conditions

What is included in the tour

The land content of the tour, including hotels, all breakfasts and meals as indicated in the itinerary, one glass of wine with dinner, water at meals, transportation including trains, small Mercedes, or similar mini buses, ferries and bottled water while travelling in transport (at times taxis and local buses on Capri and Amalfi may be used); entrance into most museums and galleries outlined in the itinerary where accompanied by guide; activities as described; tour manager for the entire period of the tour with local guides periodically in the towns and cities.

What is not included

airfares, taxes including any sales tax or goods and services tax, excises or duties, insurance, fees and visas (if required), expenses of a personal nature, transfers to and from the start and finish of the tour – (this can be arranged at an additional cost, please contact us.) Each of these is payable by you and, if paid or payable by Italian Indulgence, will be paid or reimbursed by you on demand.

Accommodation

will be on a twin/double share basis. Single supplement may be available but will be an additional rate, this must be added to the cost of the tour.

Payment

To reserve a place on the tour a deposit of A$1000, non-refundable, is required. A deposit of A$300 is payable for extension tours. The remainder of the cost of the tour must be paid in cleared funds at least 60 days before the tour commencement date. If the payment is not received by this due date, the participant will forfeit his/her deposit and place on the tour.

Cancellation policy and fee

69-46 days before departure: up to 30% of tour cost.
45-29 days before departure: up to 50% of tour cost.
28 or fewer days before departure: up to 100% of tour cost

Any cancellation must be received in writing.

Insurance

Italian Indulgence requires that participants in the tour are responsible for their own travel insurance and personal accident cover. This is a mandatory requirement. Italian Indulgence is not responsible for any costs, delay or inconvenience incurred by a participant due to a medical emergency involving that or any other participant on the tour, or the participant having to withdraw from the tour for any other reason. We will require details of travel insurance including the name of the company and the policy number.

Health, Fitness, Medical Advisories and Conduct

The tour will include guided walks through the cities and countryside and therefore will require that the participant has a medium level of physical fitness.

To enjoy the program as intended, a medium level of fitness is required. Guests should have the capacity to participate without any assistance. (Extenuating circumstances may be considered). See the definition of medium level of fitness below.

If any participant has any medical, physical or other condition including disabilities that could create a risk to himself or herself or to other members of the tour, Italian Indulgence requires notice in the Booking Form (in the ‘Comments’ Section) at the time of booking.

Italian Indulgence reserves the right to decline a booking for any reason including on medical grounds.

Should a tour participant require or request medical attention during their travel, such attention will be provided by locally available health care officials and at locally available facilities. In such event, Italian Indulgence is not liable for any direct or indirect costs, losses or expenses incurred by a tour participant for health services nor for the quality or unavailability of medical care or medical services.

Tour participants are urged to familiarise themselves with any health requirements specific to the countries being visited. It is highly recommended that you consult a medical practitioner and/or your local health authority or relevant Consulate for the latest health requirements (i.e. precautions, vaccinations, etc.) applicable for travel to a destination. Participants should also familiarise themselves with any travel warnings from their country of residence.

Luggage

Participants in the Italian Indulgence Tours are permitted one suitcase (medium size) and one small carry bag of a backpack size.

Medium Level of Fitness <Required

A medium level of fitness is defined as the ability to:

· Walk two kilometres (with stops) comfortably in warm conditions
· Walk up two flights of stairs comfortably and unaided
· Walk comfortably along uneven and loose surfaces including cobble stones
· Embark/disembark  trains, taxis and buses unaided and with luggage

Changes in price before departure

If the exchange rate (AUD) varies by more than 6%, after the deposit has been paid, Italian Indulgence reserves the right to amend the price of the tour up to the departure date. This amendment will not occur if full payment has been received.

Payment from overseas participants

All prices of Italian Indulgence are quoted and payable in Australian dollars (A$) and all payments must be made to Italian Indulgence in Australian currency.  On the day of paymentof the deposit or the balance, as the case may be, the daily A$ exchange rate in your country will enable you to calculate the equivalent of your payment in your local currency

Itinerary

Italian Indulgence will make every effort to adhere to the advertised itinerary. However in the event of unforeseen circumstances Italian Indulgence reserves the right to make changes to the itinerary, including previously stated hotels, modes of transport and all other activities.

Cancelled tour

In the unlikely event that Italian Indulgence cancels a tour, for whatever reason, you have the choice to reschedule the next available tour or to request a full refund, which will be paid within 7 days. Italian Indulgence is not responsible for other costs, loss or damage (including consequential loss) incurred by you if the tour is cancelled.

Indemnity Form

Each participant will be required to complete and sign an Acknowledgement, Release and Indemnity Form supplied by Italian Indulgence.

Medical Form and Statement: Each participant will be required to complete and sign a Medical Form and Statement supplied by Italian Indulgence.

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Testimonial

The small size of the group also means that you travel in smaller, comfortable, high end vehicles between the cities and various sites, so much more relaxing and visually exciting.

Beryl M., Melbourne - Ciao Bella Women's trip to Italy

Ann M, Sydney - Ciao Bella Tour to Italy

Thank you for such an amazing tour. If I never get to do another tour I will always remember this one & the memories will last a lifetime.

Glenis. M, NZ - Ciao Bella Women's Tour

Mike and I had never been to Europe and we can’t imagine anything better that the one you planned for us.

Mike and Linda, Albuquerque, US

It was such a unique opportunity to be able to travel with other amazing women and to do all of the things that women love to do!

Kathy. C, Sydney - Ciao Bella Women's Tour

A wonderful holiday! Have enjoyed Italy so much more this time around.

Leonie W, Toowoomba

Spain was all I could have wished for and more.

Anne M Hola! A Women's Tour to Spain, Perth

In short I would not hesitate to recommend these tours to anyone wanting the small group experience.

Lyndal R, Melbourne - Rome Amalfi Tuscany Tour

I would not change one thing of this fantastic experience.

Fiona W, Perth

Thank you Annette for organising such a wonderful adventure, all that was required was for us to relax and enjoy what was on offer.

Helen and Trevor, South Australia

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